Tenants fear eviction if they ask for repairs

Tenants fear eviction if they ask for repairs

Renters in Britain’s private rented sector are not pushing for enough repairs to their homes as they are afraid they may be evicted as a result, a new research found.

The report was put together by Citizen Advice, a charity, and revealed that 41% of tenants (or 1.85m homes) are waiting longer than they usually should for their landlords to organise necessary repairs.

Calls to scrap the PRS landlord immigration tenant check in the UK

The report had a closer look at the last four years and based its findings on this time frame.

In a best case scenario, living in a home in poor condition can be inconvenient to your everyday life. In a worst case scenario is can lead to serious health problems.

Problems described by tenants vary from anything like a broken window or hot water outage to even leaks and dangerous electricals.

Landlords in the private rented sector (PRS) have a legal responsibility to fix problems within a reasonable time frame. The amount of time they get to fix an issue depends on the severity of the issue and can range from 1 month to only 24 hours (for the most serious cases).

Findings, however, reveal that renters aren’t holding their landlords as accountable as they should. In a report called “It’s broke, let’s fix it”, the tenant’s fear of being evicted has been named as the main reason for this.

The report said that about 57% of tenants who could be compensated (meaning they’ve waited longer than they have to and should be receiving financial compensation) explained that they chose not to because they were afraid of losing their home.

In addition to that, another 51% shared concerns that their landlord may increase their rent if they didn’t stop complaining.

Citizens Advice is now calling for better protection against being evicted without a solid reason. They ask for new bodies to be introduced into the PRS to regulate the relationship between landlord and tenant.

Majority of UK’s landlords and tenants like each other

Gillian Guy, Citizen Advice’s chief executive, commented:

“Renters should be able to ask for repairs to their home without fear of retaliation. Homes in poor condition are the most common private rented sector issue people turn to Citizens Advice for help with.”

“Issues such as broken fittings, faulty electricals or leaks can make life hard for renters and can even lead to ill health. But renters aren’t pursuing their rights to repair because they are worried their landlord will put up their rent or evict them. To add to this, formal routes to redress aren’t being used either because they’re too difficult and expensive,” she continued.

“Rent is the most expensive costs households face, but protections for renters simply don’t reflect this. The new Government needs to make it easier for people to have their rights enforced when their home is in poor condition. The redress process also needs to give renters protection from retaliatory action, so they feel confident reporting a problem in their home and don’t feel like their only option is to dip into their own pocket,” she explained.

Self-certified Sophisticated Investor

Please read

I declare that I am a self-certified sophisticated investor for the purposes of the restriction on promotion of non-mainstream pooled investments. I understand that this means:

I am a self-certified sophisticated investor because at least one of the following applies:

I accept that the investments to which the promotions will relate may expose me to a significant risk of losing all of the money or other property invested. I am aware that it is open to me seek advice from someone who specialises in advising on non-mainstream pooled investments.

High Net Worth Investor

Please read

I make this statement so that I can receive promotional communications which are exempt from the restriction on promotion of non-mainstream pooled investments. The exemption relates to certified high net worth investors and I declare that I qualify as such because at least one of the following applies to me:


Sign up for first access to new developments and exclusive property investment opportunities.

We send limited and targeted emails on new launches and exclusive deals which best fit your areas. We are trusted by over 30,000 active buyers as their source for new stock.

  • New property developments
  • Professional market reports
  • Property deal alerts
  • Development updates
Manchester property investment


Receive trending news straight to your inbox and stay up to date on all of the property market trends and advice.

Established since 2005 we are a leading voice of authority and commentary on the UK property market. Our news is trusted by Apple News & Google News.

  • UK housing market
  • Mortgage & money
  • Buy-to-let landlords
  • Guides & advice

Talk to us

Speak to our UK property experts today:


+44 (0) 333 123 0320

Open from 9am-6pm GMT


+852 6699 9008

Open from 9am-6pm HKT