property investment sales search buy-to-let landlords uk house prices

UK property sales: buyers to benefit from new transparency rules

All property sales listings will soon be required to include a set of compulsory details, and most in the industry are welcoming the increase in openness. 

From the end of May this year, there will be a rollout of a new set of rules governing property sales advertisements and listings in the UK. The change is being brought about by the National Trading Standards Estate and Letting Agency Team in a bid to improve transparency.

Anyone listing property will need to include certain “material information” about it for buyers, including the council tax band or rate, house price and tenure information. Property portals, such as Rightmove and Zoopla, will be adding these fields in the coming weeks.

This constitutes the first of three phases of the rollout. Ultimately, there will be further material information incorporated as a requirement for all property sales. This will include things like restrictive covenants and flood risk information – much of which wouldn’t be discovered until later by the buyer.

How could new measures help property sales?

The idea behind the changes is to offer prospective buyers more information on properties from the outset. This will allow them to make a more informed decision, as well as reduce time wasted by minimising fall-throughs.

James Munro, senior manager of the National Trading Standards Estate and Letting Agency Team, says: “These technical changes will prompt all players in the property market to do things a bit differently.

“Vendors and agents may find that bringing conveyancers on board at the outset helps ensure all information is available for marketing, and issues with things like restrictive covenants or boundaries can be addressed earlier.

“For consumers, a better understanding of why certain information such as a property’s tenure is important will enable them to make informed decisions when they embark on a property search.”

Many believe the new measures will allow both agents and conveyancers to be more efficient. This should decrease the time it takes to get from sale agreed through to completion.

Theresa Wallace, chair of The Lettings Industry Council, adds: “The material information project is a crucial piece of work to ensure that consumers looking at buying or renting property can make an informed decision earlier in the process.”

“The objective is to provide consumers with more information prior to viewing a property. This will be a big change for the industry who have come together to support this initiative and The Lettings Industry Council felt it was important to be a part of a project that can have a real benefit for consumers.”

What information to include in your listing

As mentioned above, there will be three stages of information disclosure, with the first coming into effect from May 2022.

Part A includes “information that, regardless of outcome, is always considered material for all properties regardless
of location. This information generally involves unavoidable costs that will be incurred by the occupier regardless of the use of the property.”

This would include things like freehold and leasehold status. If leasehold, additional information to assist property sales would include things like ground rent, length of lease and shared ownership status.

Council tax also falls under this bracket, as does monthly rent if the property is for let, as well as deposit payable.

At a later date, Parts B and C will come into play. Part B will be information that will apply to all properties, such as utilities, as well as where non-standard features would affect someone’s decision to view a property.

Part C will bring in additional information that may or may not need to be established. It applies to properties affected by the issue itself, such as the location of the property.

Support from the industry

Once the measures are established, they will be mandatory. If an agent misses a compulsory piece of information, this will be flagged up in the property sales listing.

David Cox, legal and compliance director at Rightmove, says that 80% of listings on the property portal already include the current tenure. This is up from 70% last year.

“We hope that having an industry-agreed official list of material information will better help agents know exactly all the info they need to add when they’re advertising properties,” he adds.

Sean Hooker, head of redress at The Property Redress Scheme, is another advocate of the new guidelines. He says: “This is great news for the consumer and will lead to a much more transparent and consistent way of introducing properties to the market.

“It will also give clarity and assurance to agents that they are doing the right thing, will set the ground rules on what is expected and avoid the consequences of not providing a good level of information. Fewer complaints, faster transactions, happier customers, what is not to like?”

Self-certified Sophisticated Investor

Please read

I declare that I am a self-certified sophisticated investor for the purposes of the restriction on promotion of non-mainstream pooled investments. I understand that this means:

I am a self-certified sophisticated investor because at least one of the following applies:

I accept that the investments to which the promotions will relate may expose me to a significant risk of losing all of the money or other property invested. I am aware that it is open to me seek advice from someone who specialises in advising on non-mainstream pooled investments.

High Net Worth Investor

Please read

I make this statement so that I can receive promotional communications which are exempt from the restriction on promotion of non-mainstream pooled investments. The exemption relates to certified high net worth investors and I declare that I qualify as such because at least one of the following applies to me:


Sign up for first access to new developments and exclusive property investment opportunities.

We send limited and targeted emails on new launches and exclusive deals which best fit your areas. We are trusted by over 30,000 active buyers as their source for new stock.

  • New property developments
  • Professional market reports
  • Property deal alerts
  • Development updates
Manchester property investment


Receive trending news straight to your inbox and stay up to date on all of the property market trends and advice.

Established since 2005 we are a leading voice of authority and commentary on the UK property market. Our news is trusted by Apple News & Google News.

  • UK housing market
  • Mortgage & money
  • Buy-to-let landlords
  • Guides & advice

Talk to us

Speak to our UK property experts today:


+44 (0) 333 123 0320

Open from 9am-6pm GMT


+852 6699 9008

Open from 9am-6pm HKT