{"id":6030909,"date":"2020-04-03T09:54:44","date_gmt":"2020-04-03T08:54:44","guid":{"rendered":"https:\/\/www.buyassociation.co.uk\/?p=6030909"},"modified":"2020-04-03T09:54:44","modified_gmt":"2020-04-03T08:54:44","slug":"nine-out-of-10-new-home-buyers-would-invest-in-new-build-again","status":"publish","type":"post","link":"https:\/\/www.buyassociationgroup.com\/en-us\/2020\/04\/03\/nine-out-of-10-new-home-buyers-would-invest-in-new-build-again\/","title":{"rendered":"Nine out of 10 new home buyers would invest in a new-build again"},"content":{"rendered":"
Satisfaction among buyers of new-build properties in the UK is rising. A recent survey explores why so many people opt to buy brand new.<\/strong><\/p>\n As the quality of new-build housing in the UK has improved, so has its reputation. In the latest national new home customer satisfaction survey published by the Home Builders\u2019 Federation (HBF) and the National House Building Council, 91% of new-build buyers said they would purchase a new-build<\/a> in the future.<\/p>\n Further to this, 89% of respondents said they would recommend their builder to a friend. This is an improvement on the previous year’s results, when 87% would have recommended their builder.<\/p>\n The survey looked at a wide range of factors, all of which indicated an ongoing rise in general satisfaction among new-build home buyers.<\/p>\n When asked about internal design and layout, 93% of new-build investors<\/a> or homeowners were very satisfied or fairly satisfied. On external layout, 84% were very satisfied or fairly satisfied, while on external design 88% said the same. Other areas that scored highly were the handover process and the information provided by the builder. In both of these factors, 86% of people were very or fairly satisfied.<\/p>\n Looking at overall quality of the new-build, 86% were very or fairly satisfied with the final product. According to HBF, this is one of the areas that has seen vast improvement in recent years.<\/p>\n Stewart Baseley, executive chairman of the HBF, said: \u201cWe have now seen three successive years of improved scores, underlining the industry\u2019s determination to get it right for its customers.”<\/p><\/blockquote>\n “Whilst builders<\/a> are now delivering levels of satisfaction that compare with any other product or sector there is still more to do. The industry is totally committed to helping put in place a New Homes Ombudsman service that will provide further reassurance and confidence for the buyers of new homes.\u201d<\/p>\n This year’s survey registered 36 UK housebuilders<\/a> with a five-star rating. This is significantly up from 2019’s report of 21.<\/p>\n To come up with the star ratings, the survey uses respondents’ answers to the question: “Would you recommend your builder to a friend?” Where more than 90% would, the builder receives a five-star rating in HBF’s list. Four stars go to those achieving an 80-90% “yes” rate, three stars for 70-80%, two stars for 60-70% and one star for 50-60%.<\/p>\n UK housebuilders achieving five stars this year include Barratt Developments, Bellway Homes, Crest Nicholson, McCarthy & Stone and Riverdale Developments. The full list can be found here<\/a>.<\/p>\n Commenting on their success, Peter Truscott, CEO of Crest Nicholson, said: \u201cThe HBF customer satisfaction survey rating gives us valuable feedback on how successfully we are delivering the great quality, support and after-care our customers expect and deserve.<\/p>\n “We are delighted to have achieved a 5-star rating and will continue to work hard to further improve our customers\u2019 experience.\u201d<\/p><\/blockquote>\n The survey also provides a list of the key benefits<\/a> of buying a new-build property. While many of these will apply to prospective homeowners, the list applies to those looking at new-builds as an investment property, too.<\/p>\n BuyAssociation specialises in newly built and newly converted property investments. Browse our investments page<\/a> and sign up<\/a> for further details.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":" Satisfaction among buyers of new-build properties in the UK is rising. A recent survey explores why so many people opt to buy brand new. As the quality of new-build housing in the UK has improved, so has its reputation. In the latest national new home customer satisfaction survey published by the Home Builders\u2019 Federation (HBF)… Read more »<\/a><\/p>\n","protected":false},"author":1069,"featured_media":5023958,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[6],"tags":[44],"acf":[],"_links":{"self":[{"href":"https:\/\/www.buyassociationgroup.com\/en-us\/wp-json\/wp\/v2\/posts\/6030909"}],"collection":[{"href":"https:\/\/www.buyassociationgroup.com\/en-us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.buyassociationgroup.com\/en-us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.buyassociationgroup.com\/en-us\/wp-json\/wp\/v2\/users\/1069"}],"replies":[{"embeddable":true,"href":"https:\/\/www.buyassociationgroup.com\/en-us\/wp-json\/wp\/v2\/comments?post=6030909"}],"version-history":[{"count":0,"href":"https:\/\/www.buyassociationgroup.com\/en-us\/wp-json\/wp\/v2\/posts\/6030909\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.buyassociationgroup.com\/en-us\/wp-json\/wp\/v2\/media\/5023958"}],"wp:attachment":[{"href":"https:\/\/www.buyassociationgroup.com\/en-us\/wp-json\/wp\/v2\/media?parent=6030909"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.buyassociationgroup.com\/en-us\/wp-json\/wp\/v2\/categories?post=6030909"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.buyassociationgroup.com\/en-us\/wp-json\/wp\/v2\/tags?post=6030909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Improving satisfaction rates<\/h4>\n
Surge in five-star rated builders<\/h4>\n
The perks of new-builds<\/h4>\n
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