{"id":7413,"date":"2017-11-28T16:34:50","date_gmt":"2017-11-28T16:34:50","guid":{"rendered":"https:\/\/www.buyassociation.co.uk\/?p=7413"},"modified":"2023-10-01T15:25:14","modified_gmt":"2023-10-01T14:25:14","slug":"new-build-consumer-code-raises-bar-for-developers","status":"publish","type":"post","link":"https:\/\/www.buyassociationgroup.com\/en-gb\/2017\/11\/28\/new-build-consumer-code-raises-bar-for-developers\/","title":{"rendered":"New-build consumer code launching this week raises bar for developers"},"content":{"rendered":"

From tomorrow, the Consumer Code for New Homes (CCNH) is being launched to ensure developers treat buyers fairly – and it applies to estate agents, too.<\/strong><\/p>\n

From tomorrow, all new-build property<\/a> developers registered with the Code will be subject to mandatory requirements, and a breach will lead to a range of sanctions.<\/p>\n

It was set up after a review found that low customer satisfaction levels had been underpinned by a lack of customer protection, and sometimes the approach of housebuilders<\/a>.<\/p>\n

The new Code aims to protect buyers of new-builds<\/a>, providing a complaints process supported by an independent dispute resolution team, to ensure buyers are treated fairly by the developer.<\/p>\n

Developers who are found to be in breach of the Code could be forced to pay up to \u00a350,000 in compensation for disputes.<\/p>\n

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The Consumer Code for New Homes launch celebration takes place tomorrow in Westminster. The code has been established to be of maximum benefit to consumers and to ensure best practise in the marketing, selling and purchasing of new homes. #CCNH<\/a> pic.twitter.com\/O2r3qLikKt<\/a><\/p>\n

— CCNH Ltd (@ConsumerCodeNH) November 28, 2017<\/a><\/p><\/blockquote>\n